FREQUENTLY ASKED QUESTIONS
Has my order shipped? Will I receive a tracking number?
All orders ship within 1 – 5 business days depending on the workload and the day of the week. We do not provide tracking unless absolutely necessary for security purposes.
What postal carrier do you use?
We ship all orders via USPS flat rate priority.
What Payment methods do you accept?
We currently only accept native Bitcoin. Please do not send on any other network. Your funds will be lost. You can find more information on acquiring on our Buying Bitcoin Page
What carrier oils are used?
We use a USP grade MCT oil for all regular injectables and Mig840 for injectable orals
Do you have a minimum order amount?
Our minimum order amount is currently $200 and we do not make exceptions.
CONTACT US
Email: support@arailpharmaofficial.com
please allow up to 24 hours for answers via email
If you email us for any of the following reasons, we will be ignoring them.
- Asking for tracking or order updates before the 10 day mark.
- ETA for products
- Asking when your order will be shipped.
- Asking questions regarding information that is readily available on the website or the forums
- Asking in depth questions on how to take gear or any items we sell.
- Asking us to make an exception for our order limit
- Asking for expedited shipping or any other special service.
- Any other mind numbing questions.